Mould Manufacturing Process
- Inquiry Reception
– Promptly acknowledge and respond to customer inquiries.
- Quotation and Details
– Provide detailed pricing and relevant information within 16 hours.
- Drawing Submission
– Clients submit 2D/3D drawings along with specific mold requirements.
- Order Confirmation
– Confirm all order details, including quality specifications, pricing, materials, delivery schedules, and payment terms.
- Production Preparation
– Initiate production planning based on the client’s specifications.
- Mold Detail Confirmation
– Finalize and confirm the specific mold details with the client.
- Surface Shaping
– Execute precision operations such as drilling, high-speed carving, wire cutting, and EDM.
- Sample Testing
– Produce test molds and send samples to the client for evaluation.
- Feedback and Adjustments
– If necessary, receive client feedback and make the required adjustments to the mold.
- Repair and Finishing
– Perform any necessary repairs, polishing, and apply texture as needed.
- Sample Approval
– Submit revised samples until the client’s approval is secured.
- Delivery
– Arrange for delivery via sea, air, or other preferred methods as per the client’s instructions.
Customer Service Standards:
Pre-sale:
– Thorough Confirmation:Discuss and confirm product types and quantities with customers to ensure accuracy.
– Attentive Attention:Approach each inquiry with patience, seriousness, and attention to detail.
– Lead Time Management:Efficiently arrange production and closely monitor lead times to meet customer expectations.
– Careful Inspection:Conduct thorough inspections before delivery to ensure accuracy and quality.
After-sales:
– Prompt Delivery:Arrange delivery promptly after order confirmation.
– Delivery Confirmation:Confirm receipt of items by customers upon delivery.
– Feedback Collection:Gather feedback from customers and strive to provide the best possible service.
State-of-the-Art Injection Factory
Our injection molding shop is equipped with 15 injection machines of varying sizes, capable of handling parts up to 1.5m x 1.2m in size with a maximum capacity of 1228 tons. This diverse range of equipment allows us to cater to various production needs, ensuring flexibility and efficiency in manufacturing.